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Carlos Alejandro Belloni

Carlos Alejandro Belloni

Company: LATAM ZURICH

Job title: Chief Operating Officer

Seminars:

Redesigning Customer Experience for a Digital Era 10:00 am - 4:00 pm

With a business model largely based on face-to-face interaction, the Latin American insurance industry faces an interesting challenge to meet the new demands of Millennials and to keep apace with the digital expectations created by the Amazon-era. With the customer at the center of everything we do, we must now strive to realign traditional channels…Read more

Keynote: Future Trends & Predictions: Preparing for the Next 5 Years of Digital Transformation 8:50 am

• Reviewing the application of emerging technologies and assessing which will continue to be important in the next 18 months • To what extent is technology already transforming traditional practices – what is the level of disruption now and what is anticipated? • Beyond the horizon: What digital disruptions should we be preparing for over…Read more

day: Day Two

Chair’s Opening Remarks 9:00 am

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day: Day One

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